This form is not intended for counselling or shelter requests. If you are in need of help, please call our crisis line at

519 271 5550

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270 Freeland Drive

Stratford, Ontario 

N4Z 1G8

24hour Crisis Line:



Charitable Registration Number


During the Covid-19 pandemic, Optimism Place will be expanding our outreach services to include telephone and email communications. We understand that in these times women may not have access or opportunity to call our crisis support line. 

If you are in immediate danger, or an emergency situation please call 911

If you are in need of shelter, services, or support and are able to call our crisis line, please do so at 519 271 5550

If you are unable to call our crisis line, or prefer to receive support electronically, email:

Please note that our inbox will be monitored regularly during business hours. We will do our best to return all email correspondences within 24 business hours. If your situation requires immediate assistance, we encourage you to call our crisis support line. 


Optimism Place Women’s Shelter and Support Services supports women alone or with children to live free of abuse by providing shelter and confidential, nonjudgmental service. We are committed to ending the cycle of abuse and violence by raising awareness through prevention, intervention and education and advocacy.

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