We want to help.
Optimism Place offers an array of services and supports to women in need. All of these services are available on an outreach basis, meaning you do not need to be living in-shelter to access our services. They are available to any woman in Perth County. Our staff work closely with women to ensure that they receive the support required to meet their needs.
Where shelter or supports are not available, we will do our best to help you find the support that you need. We are happy to conduct a warm transfer and connect you to a more appropriate referral or resource.
Children's Support Services
We understand that for mothers seeking refuge, children can often be their primary concern. That's why at Optimism Place, whether in-shelter or through outreach services, we will work with you to make sure that the needs and safety of your children are of highest priority.
Some of our services include:
Crisis intervention and supportive counselling for children and mothers
Education on the impact of abuse/witnessing abuse on children
Parenting support and skill development
Referrals to community services (EarlyON, Huron Perth Public Health, day cares, day camps, etc.)
Individual and group support (open to children who do not reside in our shelter)
If you have any questions, concerns, or would like to find out more about the services available, please do not hesitate to reach out to our Children's Services Coordinator, Sally.
Children's Services Coordinator
519-271-5310 (ext. 111)
Family Court Support and Legal Advocacy
At Optimism Place we seek to support members of our community as they navigate the legal system. Our legal services are free, confidential, and are tailored to your particular needs.
Both men and women can access our Family Court Support Program Worker. Men who access our services will be referred to Victim Services for assistance. Safe meeting sites are available throughout Perth County. Some of our supports include:
Understanding the family court systems
Finding a lawyer or access legal advice
Completing court papers and/or prepare evidence statements
Attending court with you
Navigating peace bonds
If you require any extra support, or have questions about whether we are able to meet your specific needs, please do not hesitate to call. Our legal advocate would be happy to discuss individualized support and programming with you.
Family Court Support Worker
and Transition Program Coordinator
519-271-5310 (ext. 118)
All services are tailored to one’s individual needs. Women can access as many of our services they need. We are able to meet with folks where they are throughout Perth County in safe spaces in the community. Women may also visit our North Perth Outreach Centre in Listowel by appointment only. Some of our outreach services include:
Completing housing applications
Assisting women in acquiring proper documentation (ex. identification, banking information, income verification)
Providing information about housing options
Referrals to other housing search supports
Healthy Relationships Counselling (Counselling groups may also be available)
Identifying and addressing red flags in relationships
Developing communication skills
Understanding abusive behaviours
Providing support for any abuse-related emotions
Providing first level trauma support
Validating experiences and feelings
Referrals to intensive trauma support resources
For any general inquiries regarding our outreach services and programming, please contact:
Phone: 519-271-5310 (ext. 124)
The Supported Housing of Perth Program (SHOPP) is a Housing First program that serves the City of Stratford, St. Marys, and Perth County. SHOPP provides housing assistance and wrap around support to those who are experiencing homelessness from the following groups:
Youth 16-24 years old
Adults transitioning from provincial institutions
Families with dependent children who face multiple barriers to housing stability
Individuals experiencing chronic homelessness- including those who self-identify as Indigenous
SHOPP services include:
SHOPP Housing Stability Workers provide support to those experiencing persistent homelessness by assisting with the transition into a new home, neighbourhood and community.
The SHOPP Liaison Worker supports social and private market housing providers who are interested in making apartments available to those experiencing homelessness
After Hours Support
SHOPP has a dedicated phone line to support tenants and housing providers connected to the program
Know someone experiencing homelessness in Perth County? Call the Emergency Community:
Weekdays, 8:30 a.m. - 4:30 p.m.: 519-271-3773 (ext. 200)
After hours/Holidays/Weekends: 519-272-2294
If you have any further questions about SHOPP or referrals, please visit our FAQ page or contact:
Housing Stability Policy and Program
Coordinator/ SHOPP Team Lead
City of Stratford
519-271-3773 (ext. 401)
North Perth Resource Centre
Located in Listowel, our North Perth Resource Centre has provided one-on-one service to those in need for over a decade. Please note that the centre is not a shelter. It is a safe place where folks can access our services and programs from a rural location. However, free transportation from North Perth to our shelter in Stratford can be arranged if needed.
Hours at the Resource Centre are by appointment only. To get a referral, please call our frontline staff: 519-271-5550
If you need immediate support, please call our toll free support line: 1-800-265-8598
If you are in immediate danger, please call emergency services.
Address: 145 Argyle Ave. North, Listowel ON
Phone: 519-271-5310 (ext. 124)