Women in Woolen Sweaters
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Our services & supports

We are able to meet women where they are. Whether residing in or out of shelter, women and their children can access any combination of our services and supports. We are here to help you take that next step. 

24/7 Crisis Support
Children's Support Services
Legal Support & Advocacy
Safety Planning

24/7 Crisis Support

519 271 5550

Call us anytime, for any reason. Optimism Place is here to help. One of our trained crisis counsellors will be happy to take your call.

Children's Support Services

Optimism Place is proud to offer services and support to mothers and their children. We understand that for mothers seeking refuge, children can often be their primary concern. That's why at Optimism Place, whether in-shelter or through outreach services, we will work with you to make sure that the needs and safety of your children are of highest priority. 

Some of our available supports include: 

  • crisis intervention and supportive counselling for children and mothers

  • education on the impact of abuse / witnessing abuse on children

  • parenting support and skill development

  • referrals to community services

  • school registration and relocation

  • individual and group support

If you have any questions, concerns, or would like to find out more about the services available, please do not hesitate to reach out to our Children's Services Coordinator, Sally. 


Sally Chaffe

Children's Services Coordinator

519-271-5310 x 111

Legal Support & Advocacy

Services are free, tailored to your particular needs, and completely confidential. Both men and women can access our Family Court Support Program Worker. Men who access our services will be referred to Victim Services for assistance. Safe meeting sites are available throughout Perth County.

At Optimism Place we seek to support members of our community in a diverse variety of ways. Some of these supports include:

  • Understand the family court systems

  • Find a lawyer or access legal advice

  • Complete court papers and/or prepare evidence statements

  • Prepare personal safety plans for attending court

  • Make referrals to community services and programs 

  • Attending court with you; and

  • Attending lawyer's appointments with you


If you require any extra support, or have questions about whether we are able to meet your specific needs, please do not hesitate to call. Our advocate would be happy to discuss individualized supports and programming with you.


Supported Housing of Perth Program (SHOPP) is a highly collaborative Housing First program serving the City of Stratford, Perth County, and St. Marys. The program provides housing assistance and wrap around support services to people who are experiencing homelessness from the following priority groups: 

• Youth 16-24 years of age;
• Adults transitioning from provincial institutions;
• Families with dependent children who face multiple barriers to housing stability; and
• Individuals experiencing chronic homelessness (including those who self-identify as Indigenous).

If you have any questions about referrals, please contact:

​Grant Martin

Housing Stability Policy & Program Coordinator/SHOPP Team Lead

City of Stratford

(519) 271-3773 Ext. 401


Outreach Services

All services at Optimism Place are available on an outreach basis. More specifically, any woman in Perth County is able to access our services and supports regardless of whether or not they have a need for shelter. ​Services can be accessed individually or in combination and will be tailored to a woman's individual needs. ​We are able meet with women in various locations across Perth County as well as at our North Perth office location in Listowel (by appointment only).​ Call us at 519 271 5550 for more information!

Housing Assistance

  • completing housing applications

  • assisting women in acquiring needed documentation for example: identification, tax assessments, academic records, banking information, income verification

  • providing information about other housing options 

  • referrals to other housing search supports 

Relationships Counselling

  • how to set boundaries 

  • how to identify and address red flags 

  • how to be assertive

  • communication skills 

  • understanding what behaviours are abusive 

*healthy relationship counselling groups may be available

Emotional Support

  • first level trauma support, stability, coping 

  • support for any abuse related emotions 

  • tailored to each persons needs

  • validating experiences and feelings 

  • developing emotional tool-kits 

  • referrals to intensive trauma support resources as needed 

Safety Planning

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